"THE BEST FOLKS TO DEAL WITH"
We had used Royal Kitchen and Bath some time ago and they were absolutely the BEST folks to deal with! We were so pleased with the level of professionalism and of course the results. We had also just made a minor revision with their assistance and once again, they were absolutely the very best folks to deal with! I would highly recommend them and their team for any remodel ideas you are planning.
Thank you for your interest in Royal Kitchens & Baths. Below you will find some letters of recommendation from some of our previous clients throughout the years.
As you will notice they were very happy with the decision to choose Royal Kitchens & Baths for many reasons. Their remodeling project helped change their quality of life. It is our wish to work with you on your project and to see the smile on your face as we work together to create a beautiful kitchen and or bathroom that you can enjoy with friends and family for years to come.
Please feel free to contact us if you have any questions or would like to contact some past clients to speak with them personally. We realize that a kitchen or bath remodel is a large investment and want you to be completely confident with our team at Royal Kitchens & Baths.
"CREATIVE AND EASY TO WORK WITH"
We recently moved into a new home which was 25 years old and chose Royal Kitchens to completely renovate the kitchen. We chose them due to their proof of successful renovations and experience along with quality products to pick from. Vinnie and Joe completely educated us on all aspects of the products and materials that were offered which was helpful in making our final decisions. We found Royal Kitchens to be creative and easy to work with, especially considering the great communication regarding every step of the job. Vinnie, Joe, Matt, Max, Desmond and crew are all professionals who care about the end result and the customers happiness of any job they are working on. We highly recommend Royal Kitchen & Baths!!
"SO MUCH MORE THAN EXPECTED"
I am composing this letter as the third and last of my bathrooms is being rebuilt. I connected with Royal randomly, after seeing one of their work vans filling up at a gas station. I had already been snubbed by one contractor and also a bathroom designer. I was eager to find someone that would take on the job, but one that would be willing to see it through to the end, and not walk off the job for some reason. The design, selection, and ordering process was long and detailed, making me wish that it would end soon and construction would begin ASAP. My wife kept asking me: When? But the wait was worth it. The work crew was prompt, polite, and treated my home with respect, careful to not be "bulls-in-a-china-shop", like many other contractors are unfortunately. I was surprised to see a dump truck that was fully lettered and in relatively pristine condition. I ended up spending more than I planned but got so much more than I expected. I am most pleased with the outcome. It's so beautiful that I almost don't want to make use of it, but just want to look at the result in awe. As it all draws to an end, I now find myself feeling like a friend (Royal) is moving far away, never to be seen again. If I was to celebrate the outcome of my bathroom project, I would first invite the entire Royal crew.
"PERSONABLE, PROFESSIONAL AND POLITE"
After searching for a company to remodel my bathroom, I came across Royal Kitchen & Baths. I met with my consultant & project designer Joe Robles. Joe is so endearing we hit it off immediately! Once we began to discuss my thoughts and design intentions, I was then greeted by the owner Vinny, a very engaging and warm individual, he actually made me feel more at home! As the three of us were discussing the process of the remodeling, the gentlemen tasked with the jobs & duties were returning to the office (it was about 5 pm), Vinny politely introduced to me to all of them who were equally polite. Joe and I met on several occasions, had many phone conversations and text messages, frequently discussing & reviewing the finest details. Once everything was finalized , Joe stayed in communication with me along with Vinny in setting up the date for commencement. So now Matthew Triano, the project manager steps in, just as gracious as Joe & Vinny, the communication was remarkable, from when the items for the remodeling would be delivered, in which Matt & other team members oversaw and inventoried. Once the majority of items were delivered, Matt conferred with me on a date when the project would commence. A calendar was promulgated and was adhered to 99% of the time, and any changes were immediately discussed. Once the project commenced, I met the team consisting primarily of Dez, Zach , Max, Joshua, Jonathan and many others. They were always on time, kept everything neat & orderly, and again was in constant communication with me. The entire team was personable, professional and polite. They will definitely be called on to remodel my bedroom bathroom!! I can go on for days how much I love their work, but one must experience it to fully enjoy their detail and due diligence!! Thank you ROYAL KITCHENS and BATHS.
"I HIGHLY RECOMMEND THEM"
My kitchen was done by Royal Kitchens 32 years ago. Through out the entire process they were great to work with. My kitchen and cabinetry has held up all of this time and still looks great. I had to visit them again to get a new waste container for in a cabinet and Vinnie remembered who we were and was again very helpful in helping me in choosing a replacement. I highly recommend them.
"APPRECIATED THAT KINDNESS IMMENSELY"
Vinnie is the most helpful guy! Even though he is very busy and it was a Saturday afternoon, he asked how I was doing, and took the time give me not just one, but two plumber references for a refrigerator installation. I appreciated that kindness immensely!
"CUSTOMER SERVICE WAS EXCELLENT"
I went into the store with a cabinet door that no longer closed properly. The cabinets were installed years ago by another contractor. When I went into Royal Kitchens, I spoke to Vinny who was extremely helpful. He identified the problem and helped replace the hinges. The customer service was excellent.
"GRATEFUL TO HAVE CHOSEN ROYAL KITCHENS"
The Royal Kitchen and Baths team did an amazing job! Throughout the renovation they were highly professional. Whenever we had a question, the team, led by Matt, was extremely responsive. They stayed with the job until the end and they made the whole experience as painless as possible. This is the second time we have worked with Royal Kitchen and we weren't disappointed. The renovation is just beautiful and we are grateful to have chosen Royal Kitchens to work with.
"PROFESSIONAL SPACE AND FRIENDLY SERVICE"
I was blown away by the professional space and friendly service. Vincent went above and beyond to help me with hardware issues. He was attentive and knowledgeable. I would highly recommend to friends and neighbors.
"BEST IN THE BUSINESS"
This is our 2nd home being remodeled by Vinny and the entire Royal team. Their creative designs and highest level of attention to every detail is their winning combination. The different crews that show up to your home are reliable, hard-working and a pleasure to work with. Daily debris is cleaned as best as it can be! Their showroom allows you to have one-stop shopping for countertops, flooring, cabinets, hardware, etc. which makes this process less overwhelming! The best in the business!
"HIRE THIS TEAM WITH CONFIDENCE"
Royal Kitchens is a wonderful business to deal with. Vinny designed my original kitchen as well as the 800 square foot addition. His creativity and attention to detail is the best bar none. You can hire Vinny and his team with confidence.
"QUALITY OF THEIR WORK IS EXCELLENT"
Royal Kitchens remodeled our kitchen and powder room. The quality of their work is excellent. Their design consultants are very helpful. The entire staff is friendly and very professional. Would not hesitate to recommend them.
"BEYOND YOUR EXPECTATIONS"
These pros go beyond your expectations!
-Tyrah & Frank C.
"IN GOOD HANDS"
We highly recommend Royal Kitchens & Baths of New City. Royal Kitchens is a full service remodeling company. They guide you along the project making suggestions that will enhance your remodel. They are very knowledgeable installers and take great pride in their craftsmanship. But most importantly, they were always responsive when we requested help for any adjustments needed to be done during the install and after. Your remodel will always be in good hands.
- Ralph B.
"ROYAL WILL GO THE EXTRA MILE"
Working with Royal Kitchens & Baths was such a pleasure! Vinny is an expert in the industry. He has the answers to all questions and guides you through kitchen design step by step. He makes sure you are comfortable and satisfied, and there is never any pressure. There is an excellent selection of products and the quality is remarkable. From design to installation, the entire Royal team was professional, reliable, and respectful of our home. We are absolutely in love with the finished product and we are so glad that we chose Royal. We would highly recommend them to anyone! What stands out about Royal is that they are very organized in each step. Communication is outstanding in terms of being timely and comprehensive. They stick to a schedule and keep the work site clean. If you have specific requests for design or installation, Royal will go the extra mile to accommodate. If there are any issues along the way, Vinny and his team take care of it.
"KITCHEN OF MY DREAMS"
From the beginning, the owner, Vincent, instilled the confidence necessary in order for me to go to contract. The pride he has in his work and the importance of maintaining his integrity was a key element in that decision. It was evident that Vincent had his eye and hand involved throughout the entire process. The extra effort he put forth in working through the pandemic related delivery delays did not go unnoticed and I thank you, Vincent, for that. Peter was particularly helpful and patient. His design ideas and suggestions were very beneficial and necessary in wading through the many fine details and decisions necessary in pulling together such a big project. Matt was helpful as well. Both Matt and Peter were very accommodating, always available, and I know put in many hours working on my behalf behind the scenes. All of the contractors working for Royal Kitchens exhibited knowledge and expertise in their field and the end product is evidence of that. The MVP (Most Valuable Player), however, in my opinion, is Vincent’s son. He demonstrated ability and professionalism throughout the project. Vince Jr. is confident in the work he is performing, with the company, and the people he works with. He listens well and responds accordingly. His communication style is business-like, yet friendly. He also effectively explains the varied processes in a way the layperson can understand. Vince kept all the little and big details in front of him and when necessary brought all the pieces together. I honestly do not know how he keeps all that information inside his head. It is clear that Vince Jr. is quite able to perform many, if not all, the tasks involved in a kitchen renovation effectively and with the level of expertise that you, as the owner, would expect. In closing, I would like to extend my heart-felt thanks for providing me with the kitchen of my dreams!
FULLY INTEGRATED DESIGN BUILD EXPERIENCE
this year we finally decided to remodel our very dated kitchen. We couldn't be happier with our new kitchen thanks to Royal Kitchens & Baths. We checked around a bit but Royal was the only company that made us feel comfortable about such a large project. Vinny, the owner, was warm and engaging and constantly made sure the project was proceeding as expected and also provided fantastic insight in to design elements. Joe, our designer, tirelessly worked with us over many hours to make sure the design was just as we liked it. Matt, our project manager, was on top of things every step of the way and was in constant contact with us letting us know who would be on site each day and what they would be doing. And the crew was very professional and did exceptional work, with attention to detail.
Royal Kitchens & Baths provided a fully integrated design build experience. All work was done directly by the firm's own employees or with fully managed sub-contractors. We did not have to worry about anything, Matt managed it all and made sure the right people were on site at the right time, in the right order, and kept everything on schedule. We made numerous tweaks throughout the project and didn't have to worry about any miscommunication in what was to be done.
During our remodeling a couple of other issues arose in the house; water heater failed, and found out we had a leaky roof that we thought had been repaired by another company. Thanks to a very severe storm at just the right time we noticed the leak before the new cabinets went in. Royal took care of both repairs at very reasonable expense and kept everything on schedule.
Having been burned on past projects we were looking for a company that would be our partner in remodeling our kitchen, not just an outfit looking to make a buck and move on to their next customer. Royal Kitchens & Baths was the only firm that gave us the "warm fuzzies" about making such a big commitment and they truly were partners with us. We have recommended them to a couple of friends already and would not hesitate to do so again.
"BEST I HAVE EXPERIENCED"
Recently we had Vinnie and the team at Royal Kitchens and Baths remodel 3 bathrooms for us. From first contact through design, construction, and remediation of a small issue I can not say enough about the the guys at Royal. Their dedication to quality, pride in workmanship, customer service, and friendliness are the best I have experienced. I would highly recommend them and look forward to working with them in the future.
"YOU DESERVE 5 STARS"
We had our kitchen remodeled by Royal Kitchens and the experience was excellent. Vinnie, Joe, Matt, Max and the entire team are pure professionals, polite, courteous and aim to make the end product perfect and the customer happy. We were given a schedule for each day and they honored that schedule. The price of the project we were given was spot on. Hands down, without a doubt, the best company to have your kitchen and bath renovated by. Vinnie, Matt and team, you truly deserve 5 stars. It was an absolute pleasure to work with you. Thank you!
"PROMPTLY TAKEN CARE OF"
I had my bathrooms redone by Royal Kitchens about three years ago, they came out beautifully. I recently had a problem in one of them and it was promptly taken care of.
HEART OF THE HOUSE
I just wanted to reach out and thank you for all the work you and crew did. The results were more than amazing and I am reminded every day how amazing it is. Especially during this time when we are staying indoors and keeping our loved ones as well as others safe, it is especially noticeable the great work that you have done. The kitchen is truly the heart of the house and I am so happy my family is able to enjoy the house with me during this crazy time.
MASTERPIECE OF CREATIVITY
We could not have had a better experience with Royal Kitchens & Bath. From the first phone conversation we knew this was the company we wanted to work with. The time and care they invested in helping us create our new kitchen was incredible. Every detail was discussed and attended to no matter how small and treated as a top priority. Our newly remodeled kitchen and refinished hardwood floors are a masterpiece of creativity. It literally feels like I'm living in a museum. I can not say enough about Vinnie, Matt and his team. They are a great group of guys, hard working, polite, and very organized. I would highly recommend Royal Kitchens & Baths to anyone who is thinking of doing a remodel in their home.
"exceptional expertise & professionalism"
I want you to know how much Christina and I are enjoying our new kitchen. Your team did a beautiful job, and did it with exceptional expertise and professionalism. They were pleasant and courteous and really focused on their excellent work. I was amazed how organized and efficient your scheduling was. No day was wasted, and the schedule you presented to me at the beginning of the work was what you respected and maintained throughout the process.
Our lovely kitchen feels comfortable and is easy to work in. Christina is perfecting her bread baking (sourdough) and now it even smells terrific!
I was very impressed and reassured at your level of involvement in the whole process. My renovation was relatively modest and yet you personally oversaw every detail before things were finalized. Throughout the whole process, Matt was readily approachable to answer my questions and address my concerns. He was an excellent site manager.
Thank you and your team again for this wonderful kitchen.
"you deserve 5 stars!!!"
Royal renovated our kitchen 12 years ago and made the process SO easy, everyone was VERY helpful and kind! Over the years, we've called with questions and even the smallest of things like changing a light bulb, they were there to help EVERY time! I dont give 5 stars out easily, but Royal Kitchen & Bath, you deserve 5 stars!!!
" the only company we will consider working with"
Royal Kitchens & Bath did an amazing job on our kitchen and bathroom renovation. It was a large project that involved a significant extension of the square footage of our home, yet every detail was planned before work even began, thus ensuring that everything went smoothly and on schedule. Company owner, Vinnie Castiello, kept us involved in every detail of the planning, and the communication at the outset of the project and throughout the construction gave us the confidence that the final product would be amazing (which it totally is!). Vinnie is incredibly experienced and knowledgeable and only works with other subcontractors that are equally knowledgeable and professional. I cannot speak more highly about the entire crew who works for Royal Kitchens & Bath. They are all diligent, responsive and extremely detail oriented, going above and beyond to ensure that the client is satisfied. They have provided us with the kitchen of our dreams and we cannot be happier with the end result. The next project we intend to undertake is the renovation of our master bedroom and bath and the only company we will consider working with is Royal Kitchens & Bath. I highly recommend this company to anyone contemplating a kitchen renovation.
"excelled in meeting my expectations"
Dear Joe and Matt,
Both of you, as Designer and Project Manager respectively, were most instrumental in the successful renovation of my bathroom. - completed a week ahead of the anticipated schedule.
This note is intended to express my gratitude especially to you, and to your colleagues and subcontractors for accomplishing the multiple related tasks with attention to detail, coordination of materials and schedules, and excellence in workmanship.
Besides the outstanding professionalism of Matt and Joe, without whom it is doubtful this project would have progressed so efficiently, there are several other individuals who also played a key role, among them: Max, Bill, Dezi, Vince
Your subcontractors: Henry (electrician) Billy/Jarred (plumbers) Wesley (tile installation) and Jennifer at AF Plumbing
Many thanks for your knowledge and skills; it was also a pleasure to meet each of you.
Finally, acknowledgment is due Vinny for assembling and directing such a competent and responsive team, and to Amy who performs her office management functions “behind the scenes.” Royal Kitchens and Baths excelled in meeting my expectations.
"still love it"
Royal Kitchens did my kitchen many years ago and I still love it. I recently needed some assistance after a flood and they were very courteous, helpful and professional. I would highly recommend them!
This is the fourth project that Royal Kitchen Corp. has done in my house. That pretty much says it all. There attention to detail and staying either on or even ahead of schedule when doing a project is why I recommend and endorse Vinnie and his team.
Message to one of our designers
Im delighted with the kitchen and everyone involved. Matt always kept me up to date with what was going on and more importantly was always in contact with Mark to make sure there were no issues with anything. Mike and Billy humored all of my questions and never seemed annoyed to open a box to let me look at something and always wanted to make sure that every tile and knob was placed exactly to my specifications. And of course your super genius design skills that turned my ideas into a beautiful space.
I have a coworker who has asked for your name as she was not only impressed by my photos, but hearing of the professionalism of everyone involved from start to finish.
Looking forward to working with you again!
"eye for detail"
We hired Royal Kitchens and Baths in 2001 to remodel our kitchen and couldn’t be more satisfied with the outcome. Vinnie and his team of designers have an eye for detail making sure nothing was left out, down to the smallest details. From flooring, to cabinets, to countertops to lighting etc., everything was taking care of in great detail. Truly a one stop shop! Royal Kitchens and Baths is a company that you can trust to give you the time and attention you deserve, as well as high quality products to choose from. Even after all these years my kitchen still looks amazing and is very functional. If you are looking to do a project in your home, I highly recommend going to Royal Kitchens and Baths.
"exceeded our expectations"
After deciding to have our bathroom remodeled we were faced with the daunting challenge of finding someone to help us with this process. Having dealt with various contractors for other projects, there were several issues that we wanted to avoid this time around. Working with Vincent and his team turned a potentially stressful process into an exciting opportunity to choose what we wanted for the bathroom as well as how to make the space larger and more efficient. Even when we were uncertain as to what we actually wanted or were looking for, they helped us reach a decision we were happy with. As the project began, the team was very cognizant of taking care of the areas in the house they worked around and leaving those areas as clean as possible when work was completed. I don't think we could possibly be happier with the completed project as the overall look and feel of everything that was done exceeded our expectations. We will absolutely be using Royal Kitchens & Baths on our next job.
- Katie G
Royal Kitchen is a top-notch professional outfit with skilled craftsmen who get the job done right.
Their design advice was invaluable. They completed our job in time and on budget. It's been six years since completion and we still enjoy our kitchen every single time we're in it. Thanks Royal Kitchen!
"give personal attention"
Vinnie and his Crew at Royal Kitchens completely remodeled my Kitchen, taking everything down, including walls, doors, and windows and rebuilt a new kitchen from the studs up. They were totally professional throughout the whole process, neat and accurate as well. They give personal attention to you and your job from start to finish and continue to assist if you have questions or problems even well after the job is finished.
"10 years later"
We had our kitchen completely remodeled and couldn't be happier with the results. Vinnie and the team were very courteous, informative, and helpful from the initial consultation all the way through completion of the project. They were absolutely spot on in coming up with the estimated cost of the project and the timeframe to completion, which was much faster than I was expecting. What impressed me most was their willingness to work within our budget to deliver kitchen that we still--10 years later--get compliments on. I look forward to working with the team again when it's time to remodel our baths!
"personally thank you"
I believe Marci sent you a note the other day but I wanted to personally thank you as well for a beautiful kitchen and we love the design and it looks phenomenal! We truly appreciate all of your help through the selection and design and it came even beyond our initial expectations.
"kitchen of our dreams"
Matt, we cannot be happier with the job that you and the rest of the team did to give us our dream kitchen. The professionalism, quality of work and attention to detail far and away exceed anything we have ever experienced with other contractors. I don't think I would ever consider working with anyone else.
By the way, when you mention the kitchen of our dreams, don't forget the bathroom! I only hope the final pictures will do justice to how unbelievably cool it looks. The whole project looks amazing.
All the best,
" professionalism and competence is exceptional"
When it came time to renovate our kitchen, we needed to find a designer who was able to step outside of the box and design a Kosher kitchen with limited space. After reading the reviews for Royal Kitchens, we decided to meet with them and see what they had to offer. I can honestly say that our experience was consistent with those described in the multitude of 5-star reviews. Vinny was very easy to work with, being both accommodating and, at the same time, able to provide guidance and expertise in both designing the kitchen and choosing materials and accessories. The work was completed in a timely fashion and with great care and high quality. Vinny went out of his way to make adjustments as needed and the end result was a beautiful and highly functional kitchen. The level of professionalism and competence of this company is exceptional and I would highly recommend them for any remodeling job.
Text Message to our Project Manager
Hi Matt. Thank you so much for everything. You were wonderful to work with. So patient, pleasant and on top of everything. All of you. We're all excited to use the new bathroom lol. Thanks again!
"A+ Customer Service"
I hired Royal Kitchens over 18 years ago and they did a fabulous job. My kitchen still looks great all of these years later and in fact, I have recently gone back to them for more work I would like done in my home. Their expert skill coupled with respect and honesty brought me back to Royal Kitchens. Vinny is outstanding and exemplifies the same A+ customer service today as he did 18 years ago. Simply the best!
The Gerlach Family
"under one roof"
Royal Kitchens created our kitchen in 2005. The previous home owner did not maintain the home and the kitchen had not been changed since 1969. Brown cabinets, brown appliances and red brick linoleum flooring...not very attractive...we heard great reviews from our friends and contacted Vincent at Royal Kitchens. Vincent took his time creating our new kitchen. Choosing the tile, counter top etc was easy since the show room had samples of everything. Installation was painless. Royal Kitchens has plumbing, electrical, tile contractors under one roof making the installation very easy. Customer service was and continues to be excellent. Recently a part broke on our garbage/recycling cabinet and Royal Kitchens provided immediate support even after 13 years! Vincent contacted the cabinet company and they are sending us parts under warranty. Royal Kitchens is your go to company for remodeling your kitchen!